Terms and Conditions

1) ActionCity MY will not be liable for any defects on the product or packaging box.

2) No cancel, no refunds, return or exchange once payment is made

3) We do not accept any bundle or divided shipment after completing the order 

4) We reserve the right to cancel any order(s) for any reason(s) that may not be disclosed such as insufficient stock or suspected fraudulent order etc.

5) For customers that paid for deposit, we’ll inform the remaining balance when the shipment is near arrival. The balance has to be paid within 7 days or else the deposit will be forfeited.

6) For customers that paid for deposit that have outstanding balance. ActionCity Malaysia will not process the following order until the balance is cleared upfront.

※ Bearbrick
The estimated time of arrival for this product is NOT the final date and may change based on MEDICOM's production process.
Please note that you cannot select a delivery date and time

We do not accept orders, quantity changes or cancellations
after the order period ended, Even if you place an order by mistake, we will not be able to accept it,

So please check carefully before placing an order. Even if you contact us for a cancellation request,
We may not be able to reply to you. Please note. In addition, We will proceed with immediate settlement after the order is completed.

Thank you for understanding.

Please note the above terms and conditions before ordering.

※ Bearbrick Elmo Custome Ver.2.0 400% / 1000%

※ Bearbrick Cheerbear 400% / 1000%

This product is a pre-order product sold to those who place an order
during the limited period.

Purchase only one per person(1 family).

If the multiple order by the same customer is confirmed,
or a wrong doing is suspected, your order may cancel at our discretion.
Please note that we will not answer inquiries regarding the reason for cancellation.

We do not accept orders, quantity changes or cancellations
once order done

For all the Elmo orders, if Medicom Japan decides to reduce the quantity of output, ActionCity MY will refund the payment made. If your account has outstanding payments, ActionCity MY will contra the outstanding balance first before we refund back the remaining balance to you. 

Please note the above terms and conditions before ordering.

※ Topup Plan
Terms & Conditions
Customers are only allowed to use a maxinum up tu RM5000 Worth of credits on a single order

Terms and Conditions

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Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the ActionCity MY website (the "Service") operated by Big Box International (Johor) Sdn Bhd ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. 


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your …

Links To Other Web Sites 

Our Service may contain links to third­ party web sites or services that are not owned or controlled by Big Box International (Johor) Sdn Bhd.

Big Box International (Johor) Sdn Bhd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Big Box International (Johor) Sdn Bhd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. 


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. 

Contact Us 

If you have any questions about these Terms, please contact us.